Why ComplainAI?
Airlines and hotels have legal teams. Now you have something too. ComplainAI generates professional complaint letters that cite the exact travel protection laws for your situation — in 60 seconds.
Generate my letterAirlines count on you giving up
They put you on hold. They send form rejections. They call it “extraordinary circumstances” even when it was a crew scheduling issue. They know that most passengers never push back — and they profit from it.
€600
maximum EU261 compensation per passenger for a 4+ hour delay
$1,000
maximum APPR compensation for a 9+ hour flight delay in Canada
~$2,350
Montreal Convention limit for lost or damaged baggage on international flights
Every type of travel complaint, covered
Whether you were on a delayed Air Canada flight, stuck with hidden resort fees, or fighting a car rental damage claim — we know the law that protects you.
Airlines
- Flight delays & cancellations
- Denied boarding / overbooking
- Lost, delayed & damaged baggage
- Missed connections
EU261 · APPR · Montreal Convention · US DOT
Hotels & Accommodation
- Hidden resort fees
- Unauthorized charges
- Airbnb refund disputes
- Misrepresented listings
FTC Act · Provincial CPA · Credit card chargeback
Car Rentals & More
- Fraudulent damage claims
- Unauthorized charges
- Cruise line disputes
- Travel insurance appeals
State CPA · Athens Convention · Insurance Act
What makes ComplainAI different
We don't write generic letters. We write letters that cite the exact law — and that makes companies respond.
Cites the exact law
EU Regulation 261/2004, APPR SOR/2019-150, Montreal Convention Article 17 — we reference the specific statute, article, and compensation table that applies to your situation.
Global coverage
Canadian APPR, EU261 for European flights, US DOT 14 CFR Part 250, the Montreal Convention for baggage worldwide — whatever flight you were on, we know the rules.
60-second letters
Describe what happened in plain English. We handle the legal language, the exact compensation amounts, the airline's legal address, and the deadline to respond.
Airlines can't ignore it
A letter that cites SOR/2019-150 §19(1) with exact dollar amounts gets escalated to a supervisor — not a form response. Companies take legal citations seriously.
3 escalation levels
First Contact, They Ignored Me, and Final Warning — each with the right tone and a specific deadline, from a 14-day initial demand to a 5-day final notice before CTA filing.
Ready to send
Every letter comes with exact sending instructions: the airline's complaint email, CTA / EASA filing link, and what to attach (boarding pass, itinerary, receipts).
ComplainAI vs. the alternatives
See how we compare to other options for getting your travel compensation.
| ComplainAI | DoNotPay | ChatGPT | Lawyer | |
|---|---|---|---|---|
| Price | $5 / letter | $18/month | Free / $20/mo | $200–500/letter |
| EU261 knowledge | Partial | |||
| APPR / Canadian rights | Varies | |||
| Montreal Convention | ||||
| Hotels & car rentals | Partial | |||
| Escalation tones | 3 levels | |||
| Time to generate | 60 seconds | 2–5 minutes | 5+ minutes | 3–7 days |
| Sending instructions | Partial |
Real laws. Real statutes. Real citations.
Every letter cites the actual travel protection regulation that applies to your situation — not generic boilerplate that airlines can dismiss in two sentences.
Europe — Airlines
- EU Regulation 261/2004 (flight delays, cancellations, denied boarding)
- Athens Convention 2002 (cruise passenger rights)
- EU Regulation 2111/2005 (blacklisted airlines)
Canada — Federal
- Air Passenger Protection Regulations (SOR/2019-150)
- Canada Transportation Act (S.C. 1996, c. 10)
- Competition Act — misleading price advertising
United States — Federal
- 14 CFR Part 250 — Oversales / Denied Boarding
- 14 CFR Part 261 — Domestic Delay Tarmac Rules
- FTC Act §5 — Deceptive hotel fee practices
International
- Montreal Convention 1999 — Articles 17, 19, 22 (baggage, delay, liability limits)
- Warsaw Convention (older flights / non-signatory routes)
Hotels & Car Rentals
- FTC Act — Undisclosed resort fees
- Provincial Consumer Protection Acts (ON, BC, QC)
- Credit card chargeback rights (Visa / Mastercard rules)
What travellers are saying
“Air Canada gave me a $400 voucher at first. The letter cited SOR/2019-150 §19(1) and within 10 days I got $1,000 cash.”
Sophie T., Montreal, QC
“My Lufthansa flight from Frankfurt was delayed 5 hours. ComplainAI cited EU261 and I had €600 in my account 3 weeks later.”
James R., Toronto, ON
“The Marriott charged me a $45/night resort fee that wasn't in the booking price. The letter cited the FTC deceptive pricing rules and they refunded the full amount.”
Priya M., Vancouver, BC
Stop getting ignored. Start getting compensated.
Generate your travel complaint letter in 60 seconds — with exact legal citations airlines and hotels can't ignore.
Generate my letter$5 per letter · $25/year unlimited · Canada, US & Europe