Pick complaint type
12 travel categories — flight delay, lost luggage, hotel hidden fees, car rental damage claims.
EU261 · APPR · Montreal Convention · US DOTAirlines, hotels and car rentals
Airlines, hotels and car rentals
owe you money. Collect it
in 60 seconds — without a lawyer.
ComplainAI generates a legally cited complaint letter pointing at the exact statute that protects you. You send it. You keep 100% of whatever you recover. No commission, ever.
No commission $5 per letter 11 languages
EU REGULATION 261/2004 · ART. 7(1)(c)€0max compensation per passenger for long-haul flight disruption in the EU.
APPR · SOR/2019-150 · §12$0 CADmax compensation under Canadian Air Passenger Protection Regulations.
MONTREAL CONVENTION 1999 · ART. 22(2)~$0 USDmax airline liability for lost baggage on international flights.
How it works
From boarding pass to ready-to-send in under 60 seconds.
Drop your boarding pass
Vision AI extracts flight number, booking ref, dates and amounts. No retyping.
Two sentences of context
You write plain English. We write EU261 Article 7(1)(b) and the regulatory CC line.
Send. Keep everything.
Download or email directly to the airline. Zero commission on whatever you recover.
Coverage
Every travel complaint, with the right statute attached.
We cite the exact law, article and compensation limit for your situation. Not a generic template.
Flight delayEU261 · APPR · US DOT
Up to €600 / $1,000 CADFlight cancellationEU261 · APPR · US DOT
Full refund + compensationDenied boardingEU261 · 14 CFR 250
Up to 4× ticket valueLost luggageMontreal Convention Art. 22(2)
Up to ~$1,900 USDDelayed luggageMontreal Convention Art. 19
Expenses incurredHotel / hidden feesFTC Act · Provincial CPA
Refund of undisclosed feesResort fee disputeFTC § 45 · UDAP
Refund of undisclosed feesCar rental disputeState/Provincial CPA
Dispute fraudulent damageAirbnb refundAirbnb ToS · CPA
Full or partial refundCruise complaintAthens Convention 2002
Compensation or creditTravel insurance appealInsurance Act
Claim approval or payoutTravel agency disputeTravel Industry Act
Refund or correctionLegally trained
Cites the statute. Never hallucinates law.
Real recoveries
What travelers got back.
$1,000 CAD
“Air Canada delayed me 6h — I had a $1,000 cheque in 3 weeks. Tried calling them for months before this.”
Marcus T.Toronto, ON
APPR §12€1,100
“Lufthansa lost my bag. Letter cited Montreal Article 22(2). €1,100 in expenses recovered in 11 days.”
Isabelle R.Paris, FR
MC 22(2)$315 USD
“Hotel hit me with a $45/night undisclosed resort fee. Cited FTC § 45. Full refund in 8 days.”
Derek W.Las Vegas, NV
FTC § 45£640
“British Airways canceled, no rebooking offered. UK261 letter — £520 paid out plus hotel costs.”
Priya K.London, UK
UK261 Art. 7$2,400
“Hertz tried to charge $2,400 for damage that wasn't mine. State CPA letter killed it overnight.”
Jordan M.Phoenix, AZ
AZ § 44-1521$400 CAD
“WestJet delayed my bag 3 days. APPR §13(1) cited. $400 in expense reimbursement landed in a week.”
Sara P.Calgary, AB
APPR §13$1,000 CAD
“Air Canada delayed me 6h — I had a $1,000 cheque in 3 weeks. Tried calling them for months before this.”
Marcus T.Toronto, ON
APPR §12€1,100
“Lufthansa lost my bag. Letter cited Montreal Article 22(2). €1,100 in expenses recovered in 11 days.”
Isabelle R.Paris, FR
MC 22(2)$315 USD
“Hotel hit me with a $45/night undisclosed resort fee. Cited FTC § 45. Full refund in 8 days.”
Derek W.Las Vegas, NV
FTC § 45£640
“British Airways canceled, no rebooking offered. UK261 letter — £520 paid out plus hotel costs.”
Priya K.London, UK
UK261 Art. 7$2,400
“Hertz tried to charge $2,400 for damage that wasn't mine. State CPA letter killed it overnight.”
Jordan M.Phoenix, AZ
AZ § 44-1521$400 CAD
“WestJet delayed my bag 3 days. APPR §13(1) cited. $400 in expense reimbursement landed in a week.”
Sara P.Calgary, AB
APPR §13Pricing
Two ways in. No commission either way.
One Letter
$5one-time, one per account
- One complete letter with citations
- Document upload included
- All 12 complaint types
- Sending instructions
Best valueAnnual
$25/ year, unlimited
- Unlimited letters
- 11 languages (EN · FR · ES · DE · IT · PT · NL · PL · ZH · JA · AR)
- Escalation letters included
- Outcomes tracker
- Priority generation
Cancel anytime · 30-day refund · No hidden fees · No commission on what you recover
FAQ
Frequently asked.
EU Regulation 261/2004 gives you up to €600 compensation for flight delays of 3+ hours, cancellations, or denied boarding. It applies to any flight departing from an EU airport (on any airline) and to flights arriving in the EU on EU-based carriers. UK261 mirrors it for UK flights with £520 max compensation.
The Montreal Convention (1999) is an international treaty covering lost, damaged, and delayed baggage on international flights. It limits airline liability to approximately 1,288 SDR (~$1,900 USD) per passenger and requires you to file a written complaint within 7 days for damaged baggage, or 21 days for delayed baggage.
The Air Passenger Protection Regulations (APPR, SOR/2019-150) give Canadian passengers up to $1,000 CAD compensation for flight delays and cancellations within the airline's control. It covers Air Canada, WestJet, Air Transat, and all carriers serving Canadian airports.
No — ComplainAI is a letter generation tool, not a legal service. Letters are AI-generated drafts citing applicable consumer protection laws. You should review all content before sending.
Never. You keep 100% of whatever the airline, hotel, or car rental company pays you. ComplainAI charges a flat fee — $5 for one letter (one per account) or $25/year for unlimited. Unlike AirHelp (35% commission), we're a tool, not a middleman.
Escalate. ComplainAI generates a second letter referencing the ignored complaint and naming the specific regulatory body — Canadian Transportation Agency, US DOT, EU National Enforcement Body, or UK Civil Aviation Authority. Each escalation shortens the deadline and increases legal pressure.